Testimonials & Case Studies

Hear it from the people who hired us.

The case studies below are anonymous to protect client confidentiality, but the testimonials are not. Six clients spoke on camera about their engagement with Blink. Three more shared their experience in writing. Watch them, read them, then page through the case studies that document how we work.

01 — On Camera

Video testimonials.

Six clients describe what changed when they brought Blink in. Click any tile to play.

Cindy
Guillaume
Kelsey
Komel
Regent 5
Adria
02 — In Writing

Written testimonials.

Three clients took the time to write down what working together was like.

When searching for a developer to make over my website for the fifth time, I was careful to choose a company that not only had the technical skills to build a well-functioning site, but also the eye for design.

Cutler Cleaners Dry Cleaning & Laundry

It is with much enthusiasm that I recommend Matt Clark and Blink for any web design and business development services. They recently developed a website for our nonprofit…

BTG Missions Nonprofit

The agency is adept at listening to a customer’s concern and appeasing those concerns. As a law firm, we cannot afford for our email system to be down long, and during the transition to the new server…

Ritter Spencer Law Firm
03 — In Detail

Thirty case studies.

Anonymous, by request — but the engagements, decisions, and outcomes are real. Page through them or jump to one that catches your eye.

Enterprise SaaS

$34M Pipeline. No MQL Targets.

Account-based program. Pipeline contribution replaced lead volume. Sales cycle compressed.

B2B Saas / Enterprise Software · 15 months
Disease Research

Top 12% Drove 64% of Revenue.

Top-fundraiser activation, not platform replacement. $14M in incremental peer-to-peer revenue.

Nonprofit / Health Research And Advocacy · 20 months
Construction SaaS

$480K Hiding in Plain Sight

1,400 dead leads. One reactivation campaign. Eleven times return.

Construction Technology / B2B Saas · 8 months
Home Services

Spent 58% Less. Booked 31% More.

Cut the bottom two-thirds of the campaign. Watched the business grow.

Home Services / Hvac Repair And Installation · 6 months
Outdoor E-Commerce

The Brand Wasn't the Problem.

Customer interviews killed the rebrand. Conversion surgery lifted AOV by 26%.

E-Commerce / Specialty Retail · 5 months
Pediatric Healthcare

247% More Patients.

Specificity converts. Eight procedure pages. One waitlist for the first time ever.

Healthcare / Pediatric Dentistry · 7 months
Legal Services

Video Beat Text by 312%.

Three attorneys. One afternoon of filming. A fourth hire within five months.

Legal Services / Family Law · 4 months
Industrial Manufacturing

$1.2M of Stalled Pipeline, Recovered.

240 dormant opportunities. Personal video outreach. A 20× return.

B2B Manufacturing / Industrial Equipment · 9 months
Boutique Fitness

Members Are the Marketing.

73% of new acquisitions through referrals. At a third of the projected budget.

Health And Wellness / Fitness · 5 months
K-12 Education

The Dashboard Was Lying.

Real conversion tracking turned $580 per customer into $148. And tripled enrollments.

Education / Academic Tutoring · 6 months
DTC Skincare

Fix the Foundation First.

47% cart abandonment. Four checkout fixes. ROAS doubled before scaling a dollar.

E-Commerce / Beauty And Personal Care · 5 months
Hospitality

Own Your Audience.

Zero to 14,200 emails. 38% lift in repeat revenue. Less rent paid to the platforms.

Hospitality / Restaurant · 7 months
Wedding Photography

Past Clients Are the Strategy.

64% of bookings from referrals. Instagram repositioned as validation, not acquisition.

Wedding Photography / Event Services · 6 months
Auto Services

Google Maps Beat the Rebuild.

67% more inquiries. Review velocity 8× higher. The website rebuild deferred indefinitely.

Automotive Services / Repair · 5 months
B2B Logistics

Cold Lists Lie. Trigger Events Don't.

Sales call embed killed the original plan. Vertical-specific outreach returned 4.8×.

B2B Logistics / Freight Brokerage · 8 months
Commercial Roofing

Storm Season, 8.4× Return.

Drone footage in the affected ZIPs. Year-round advertising abandoned. Profitability up.

Construction / Commercial Roofing · 6 months
Online Education

Convert First. Scale Second.

Webinar follow-ups, cart recovery, and licensure-cycle re-engagement. 41% from existing traffic.

Online Education / Professional Certification · 7 months
Property Management

Qualified Tours Beat Pretty Photos.

Pre-tour quiz. 73% more qualified tours. The portfolio-wide photography refresh deferred.

Real Estate / Property Management · 6 months
Medical Aesthetics

Quizzes Beat Forms by 312%.

Fifteen-question intake. Treatment-matched consultations. Cost per patient dropped 71%.

Healthcare / Medical Aesthetics · 5 months
Sustainable Fashion

Product First. Mission Second.

A/B testing settled the debate. The audience decided. Brand storytelling moved to retention.

E-Commerce / Sustainable Fashion · 5 months
B2B Cybersecurity

Case Studies Beat Thought Leadership.

4.7× more qualified leads. Sales cycle cut from nine months to six. Keynotes came later.

B2B Cybersecurity / Managed Services · 8 months
Specialty Coffee

Wholesale Was the Answer.

DTC was 4.2× less profitable per customer. Resources moved. Revenue grew 38%.

Specialty Food And Beverage / Coffee · 6 months
Hospital System

4.2× More Patient Volume.

Service lines beat the system brand. 47,000 attributed appointments. Cost per patient: $290 → $98.

Healthcare / Hospital System · 18 months
Disaster Relief

218% Larger Gifts.

Donor-as-hero narrative for disaster windows. 31% of one-time givers became sustainers.

Nonprofit / International Humanitarian Relief · 24 months
Regional Banking

Branches Beat the Brand.

71% of new accounts came from local search. Centralized brand spend repositioned as cross-sell.

Financial Services / Regional Banking · 14 months
Environmental Nonprofit

Lapsed Beat Cold by Far.

$3.8M recovered from dormant donors. 41% of fundraising from segments already on file.

Nonprofit / Environmental Advocacy · 16 months
Franchise Retail

Local Beat National 3.4×.

Franchisee-level infrastructure. 40% lower cost per visit. National media became awareness only.

Retail / Franchise Operations · 20 months
Research University

Adult Learners, Real Revenue.

2,400 incremental enrollments. Higher per-student net revenue. Undergrad demoted to brand support.

Higher Education / University Enrollment · 22 months
Pharmaceutical

Conversion Before Awareness.

Patient-to-prescriber pathway. 4.1× the prescription growth of awareness-led media.

Pharmaceutical / Consumer Health · 24 months
Art Museum

Tickets Are the Front Door.

$4.7M in incremental membership revenue. Visitor-to-member pathway, not ticket optimization.

Cultural Institution / Nonprofit Museum · 18 months
Enterprise SaaS

$34M Pipeline. No MQL Targets.

Account-based program. Pipeline contribution replaced lead volume. Sales cycle compressed.

B2B Saas / Enterprise Software · 15 months
Disease Research

Top 12% Drove 64% of Revenue.

Top-fundraiser activation, not platform replacement. $14M in incremental peer-to-peer revenue.

Nonprofit / Health Research And Advocacy · 20 months
Construction SaaS

$480K Hiding in Plain Sight

1,400 dead leads. One reactivation campaign. Eleven times return.

Construction Technology / B2B Saas · 8 months
Home Services

Spent 58% Less. Booked 31% More.

Cut the bottom two-thirds of the campaign. Watched the business grow.

Home Services / Hvac Repair And Installation · 6 months

We have one product:
Marketing leadership.

Tell us about your project. We'll walk you through how we work, what we'd test first, and the kind of outcome you can expect.

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